Our colorful happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders placed before 2:30 p.m. CST will be submitted for shipping same day. Continental US customers will typically receive products within 3-5 business days.
After you place an order, an account will automatically be created for you.
Email firstname.lastname@example.org before we ship to change any details about your order.
You will be emailed a tracking link where you can check the status of your order and estimated delivery time.
Only if you select the “Save my payment information” option at checkout. Other orders will be processed for payment and then the credit card information is discarded.
Yes, we charge sales tax according to all state laws.
We ship to most countries. Unfortunately, if checkout is not displaying your specific country, it means we don’t provide service there… yet.
Sometimes, however we do have multiple suppliers and multiple warehouses. We can’t guaranty all items will be delivered together in one package.
If you need to swap an item
Returns and Exchanges
You can return books that are not yet colored or defaced and/or supplies that are unopened. We have a 30-day return window.
We’re sorry to hear that. Email email@example.com and we will make it right for you.
Email firstname.lastname@example.org and we will let you know the best warehouse to send your return to.
Email email@example.com to reach our support team.
Please let us know as soon as possible by emailing firstname.lastname@example.org
Not at this time.